convinence fees

why is att is charging us $5.00 for convinence fees .first they want us to pay online and use the card now we are being penalized and charged extra for paying your bill dam iguess we all need to just start mailing everything now even my water and lite bill people are doing it .dont make sense to be charged extra for paying your bill. people  have you not got tired of all these ridiculous ,ridiculist fees showing up on your bill .we need laws to protect us from big business. lets call the president maybe he can help